Refund & Delivery

Refunds

We stand behind the quality of our services. If you find yourself unsatisfied within 30 days of your purchase, we are happy to look at your case and if we underdelivered we happily offer a full refund. Refund requests are processed promptly by our dedicated customer support team. Please note that refunds do not apply to free credits or services. We reserve the right to ensure customer satisfaction, and all refund processes adhere to thorough due diligence and due process standards.

30 Day Refill

We provide a complimentary 30-day refill for all orders. If any service you ordered isn’t fully completed or experiences a drop in quantity, you are entitled to a refill within this period. Drops can occur due to various reasons, including user actions beyond our control. To request a refill, please contact our support team via the email provided in the website footer or utilize our automatic refill service on the customer support page.

Delivery & Fulfillment

As our offerings are digital, there’s no physical shipping involved. Upon successful payment, your order is swiftly processed and fulfilled, typically within a few hours. However, please allow up to five days for fulfillment. If your order experiences a delay beyond two days, kindly reach out to our support team via email. Our dedicated customer support agents will promptly investigate the situation.